FREE local shipping on all orders over SGD$100!

Find the nearest partners retail store where you can buy your favourite Go Pure™ products! Call in to make an enquiry first. Stocks subject to availability.

partners retail store

F.A.Q.

Frequently Asked Questions
What currency are the prices?

All listed prices are as per Singapore Dollars currently.

We will have multi-currency coming soon.

For currency exchange, you may refer to www.xe.com

How to purchase online?

What are the options for local (Singapore) pickup or shipping?
Local Pickup
  • FREE pickup is available at our main retail outlet: 315 Outram Road, Tan Boon Liat Building #09-01, Singapore 169074 (Mon-Fri 9am-5pm)
Local Shipping
  • FREE door-to-door delivery for orders above $100
  • Door-to-door delivery $8 per location (minimum 2 days advance notice)
  • Urgent door-to-door delivery $15 per location (we will be in contact within 2 hours from receiving your order)
What are the options for international shipping (below 2kg)?
  • We use Singapore Post Airmail for international shipping orders below 2kg.
  • International shipping are based on the total weight of your order.
  • The shipping calculator is available on the cart page.
  • Online tracking is available for international parcels. We will email you the url and the tracking number for your parcel once we have processed your order.
Shipping Charges
AIRMAIL RATES
DestinationSmall Packets
Weight Step Up To
(max weight: 2kg)
Postage Rate

(includes online tracking)

Zone 1
Malaysia & Brunei
100g$5.00
250g$6.40
500g$7.70
Per additional 100g$1.10
Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
100g$5.70
250g$9.30
500g$14.50
Per additional 100g$2.50
Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
100g$7.20
250g$12.35
500g$19.50
Per additional 100g$3.50
Delivery Time Guide
Country Of Destination (Major Cities/ Office of Mail Exchange)*Estimated Delivery Time**
For Major Cities
(Working Days)
Ordinary Mail – Air
Australia (Sydney, Melbourne, Perth)4 – 6
Brunei Darussalam (Bandar Seri Begawan)4 – 6
Canada (Vancouver)6 – 9
China, People’s Republic of (Beijing, Guangzhou, Shanghai)6 – 8
France (Paris)5 – 7
Germany (Frankfurt)5 – 7
Hong Kong (Hong Kong)3 – 5
India (Chennai, Mumbai, Kokata)5 – 8
Indonesia (Jakarta, Batam)5 – 8
Italy (Rome)7 – 9
Japan (Tokyo, Osaka)3 – 5
Malaysia* (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu)4 – 6
Netherlands (Amsterdam)4 – 6
New Zealand (Auckland)4 – 6
Philippines (Manila)6 – 8
South Africa (Johannesburg)5 – 7
Sweden (Stockholm)4 – 6
Switzerland (Zurich)4 – 6
Taiwan (Taipei)4 – 6
Thailand (Bangkok)4 – 6
United Arab Emirates (Dubai)5 – 8
United Kingdom (London)4 – 6
United States of America (San Francisco, New York, Honolulu)6 – 8
Vietnam (Ho Chi Minh)5 – 8
Other Destinations in Asia and Territories in the Pacific5 – 10
Other Destinations in the Middle East, Africa, Europe and America6 – 12
What are the options for international shipping (above 2kg)?
  • We use Speedpost Standard for international shipping orders above 2kg – max. 30kg.
  • International shipping are based on the total weight of your order.
  • The shipping calculator is available on the cart page.
  • Online tracking is available for international parcels. We will email you the url and the tracking number for your parcel once we have processed your order.
Shipping Charges
CountryWeight (KG)Price
Zone A
Malaysia
Up to 5kg$43
Up to 10kg$60
Up to 15kg$72
Up to 20kg$84
Up to 30kg$108
Zone B
Rest of Southeast Asia, Hong Kong, Taiwan, Macau
Up to 5kg$59
Up to 10kg$89
Up to 15kg$112
Up to 20kg$132
Up to 30kg$168
   Zone C
   Rest of Asia, Australia, New Zealand
Up to 5kg$97
Up to 10kg$155
Up to 15kg$203
Up to 20kg$239
Up to 30kg$290
Zone D
Europe, USA, Canada, Mexico
Up to 5kg$116
Up to 10kg$183
Up to 15kg$249
Up to 20kg$309
Up to 30kg$394
Zone E
Rest of the world
Up to 5kg$157
Up to 10kg$279
Up to 15kg$401
Up to 20kg$523
Up to 30kg$767
Delivery Time Guide
ZoneCountriesDelivery Time
(Estimated working days)
Max. Weight (KG)Max. Dimension (M)
AMalaysia6 – 8303
BHong Kong5 – 7303
BIndonesia9 – 15303
BMacao7 – 12303
BMongolia11 – 19202
BPhilippines9 – 15303
BTaiwan6 – 8303
BThailand6 – 8303
BViet Nam7 – 22303
CAustralia6 – 10202
CBangladesh10 – 17102
CBhutan10 – 14203
CCambodia10 – 20202
CChina (People’s Rep)7 – 12303
CIndia8 – 24202
CJapan5 – 7303
CLao (People Dem Rep)13 – 15203
CMaldives7 – 12303
CMyanmar7 – 14102
CNepal11 – 18202
CNew Zealand7 – 14303
CNorth Korea (Dem People’s Rep)7 – 12102
CPakistan12 – 25303
CSouth Korea (Rep)6 – 8302
CSri Lanka7 – 12303
CTimor-Leste (Dem Rep)
DAustria7 – 19203
DBelarus11 – 16102
DBelgium10 – 14303
DBulgaria10 – 16202
DCanada7 – 13303
DCyprus7 – 14303
DDenmark10 – 14303
DFinland10 – 14303
DFrance7 – 10303
DGermany8 – 22303
DGreece10 – 17102
DGuernsey
DHungary10 – 14203
DIceland12 – 16303
DIreland10 – 14303
DItaly7 – 12202
DJersey Island
DLuxembourg7 – 14102
DMexico14 – 24102
DNetherlands8 – 16303
DNorway10 – 14303
DPoland9 – 14203
DPortugal10 – 14303
DRomania8 – 14203
DSan Marino
DSlovenia10 – 15102
DSpain10 – 14102
DSweden13 – 18203
DSwitzerland7 – 14303
DUkraine13 – 21102
DUnited Kingdom7 – 10302
DUnited States of America10 – 14302
EAfghanistan11 – 16102
EAlbania12 – 14203
EAlgeria11 – 15102
EAmerican Samoa12 – 14102
EAndorra
EAngola12 – 14102
EAnguilla12 – 14102
EAntigua and Barbuda12 – 14102
EArgentina14 – 22102
EArmenia12 – 14102
EAruba12 – 14102
EAzerbaijan13 – 24102
EBahamas11 – 17102
EBahrain11 – 14202
EBarbados13 – 16102
EBelize12 – 16102
EBenin12 – 14102
EBermuda13 – 16102
EBolivia13 – 16102
EBosnia Herzegovina12 – 14102
EBotswana12 – 14102
EBrazil10 – 16303
EBurkina Faso12 – 14102
EBurundi12 – 15203
ECameroon12 – 14103
ECanary Islands
ECape Verde12 – 14102
ECayman Islands11 – 17102
ECentral African Republic12 – 14102
EChad12 – 14102
EChile8 – 23202
EColombia14 – 25203
EComoros12 – 14102
ECongo12 – 14102
ECook Islands12 – 14102
ECosta Rica13 – 16102
ECôte d’lvoire15 – 17102
ECroatia8 – 14102
ECuba13 – 16102
ECuracao13 – 16102
ECzech Republic10 – 14102
EDemocratic Republic of Congo18 – 25102
EDjibouti12 – 14102
EDominica13 – 16102
EDominican Republic13 – 16102
EEcuador10 – 17102
EEgypt13 – 23303
EEl Salvador13 – 16102
EEquatorial Guinea12 – 14102
EEritrea12 – 14102
EEstonia11 – 15203
EEthiopia16 – 18303
EFalkland Islands18 – 25102
EFaroe Islands13 – 15202
EFiji10 – 14302
EFrench Guiana13 – 16102
EFrench Polynesia11 – 14102
EGabon12 – 14102
EGambia12 – 14102
EGeorgia12 – 14102
EGhana11 – 16102
EGibraltar12 – 14203
EGreenland13 – 15302
EGrenada12 – 17102
EGuadeloupe14 – 17102
EGuam12 – 14102
EGuatemala13 – 16102
EGuinea12 – 14102
EGuinea-Bissau12 – 14102
EGuyana13 – 16102
EHaiti13 – 16102
EHonduras13 – 16102
EIran (the Islamic Republic of)12 – 22102
EIsrael9 – 17203
EJamaica13 – 16102
EJordan10 – 14303
EKazakhstan12 – 15102
EKenya11 – 18302
EKiribati12 – 14102
EKuwait11 – 20102
EKyrgyzstan12 – 14102
ELatvia12 – 16102
ELebanon12 – 19102
ELesotho12 – 14102
ELiberia12 – 14102
ELibya12 – 14102
ELiechtenstein12 – 14303
ELithuania10 – 18102
EMacedonia13 – 14102
EMadagascar12 – 14102
EMalawi12 – 18102
EMali12 – 15102
EMalta11 – 15102
EMariana Islands18 – 25102
EMarshall Islands13 – 14102
EMartinique13 – 15102
EMauritania12 – 14102
EMauritius8 – 15202
EMayotte18 – 25302
EMicronesia12 – 14102
EMoldova12 – 14102
EMonaco
EMontenegro13 – 15102
EMontserrat13 – 15102
EMorocco10 – 17102
EMozambique12 – 14102
ENamibia11 – 15102
ENauru12 – 14102
ENew Caledonia11 – 16102
ENicaragua13 – 15102
ENiger12 – 14303
ENigeria9 – 14102
ENiue12 – 14102
ENorfolk Island
EOman10 – 14203
EPalau
EPanama13 – 16103
EPapua New Guinea11 – 17102
EParaguay13 – 16102
EPitcairn Islands18 – 25102
EPeru11 – 18102
EPuerto Rico13 – 16102
EQatar12 – 17303
EReunion12 – 14102
ERussian Federation16 – 23102
ERwanda12 – 14102
ESaint Helena18 – 25102
ESaint Eustatius
ESaint Kitts and Nevis13 – 16102
ESaint Lucia13 – 16102
ESaint Pierre and Miquelon18 – 25102
ESaint Vincent and Grenadines13 – 16102
ESamoa12 – 14102
ESao Tome and Principe12 – 14102
ESaudi Arabia10 – 14302
ESenegal11 – 14102
ESerbia (Rep)11 – 18102
ESeychelles12 – 20102
ESierra Leone12 – 14202
ESint Maarten13 – 16102
ESlovakia10 – 15102
ESolomon Islands12 – 15102
ESomalia
ESouth Africa12 – 22303
ESudan10 – 14203
ESuriname13 – 15102
ESwaziland12 – 14102
ESyrian Arab Republic
ETajikistan12 – 14102
ETanzania (United Rep)12 – 14202
ETogo12 – 14203
ETokelau18 – 25102
ETonga12 – 14102
ETortola (British Virgin Islands)13 – 16102
ETrinidad and Tobago11 – 19102
ETristan da Cunha18 – 25102
ETunisia12 – 14102
ETurkey13 – 22102
ETurkmenistan12 – 14102
ETurks and Caicos Islands13 – 15102
ETuvalu12 – 14102
EUAE (United Arab Emirates)7 – 11303
EUganda11 – 15102
EUruguay13 – 16102
EUzbekistan12 – 14102
EVanuatu12 – 14102
EVatican18 – 25102
EVenezuela13 – 16102
EVirgin Islands (USA)13 – 16102
EYemen11 – 16303
EZambia12 – 14303
EZimbabwe12 – 16102

Frequently asked question hubs (FAQ pages) help your business succinctly and appropriately respond to the needs of your audience.

FAQ pages often expand into content aggregator destinations within websites; bringing in new users and driving them onto related pages – most typically deeper blog pages and service pages closely related to the questions being resolved.

The FAQ page is the primary way to help people visiting your site to get their intended destination faster by removing knowledge (informational and often trust) barriers that are in place.

An effective FAQ resource can educate, inform, and guide the user in a natural way through your website’s content and toward the goals and end results you have set.

It’s time to reconsider the FAQ page as one of the essential pages within your website.